What our customers say
What our customers say about West Lakes Adventure......
The West Lakes Adventure company are head and shoulders above the rest! I recently had to prepare my brothers stag activity weekend in the Lakes and was quite nervous as to which company to choose as there seemed to be so many of them doing a similar thing. We wanted to do a morning of archery and an afternoon of mountain climbing and canoeing. Being an activity weekend with this involving risk activities deciding which company to choose was a difficult task until looking into it, we chose West Lakes Adventure and we glad we did.
After speaking with Steve who runs West Lakes Adventure he put me completely at ease, his many years of experience and energy for customer satisfaction was apparent. We provided him with a brief description of our requirements and very swiftly we were provided with a tailored recommended itinerary for the day. Being a Best Man is often a stressful job but West Lakes took all the stress out of it. Everything from their website to their service is brilliant. West Lakes Adventure is incredibly thorough. All questions were answered and all necessary arrangements were made very easy.
I have not done anything like this before and one of the biggest worries is the safety aspect. West Lakes Adventure however make you feel absolutely looked after and protected, and with all that taken care of it allows for your party to relax and have the most fulfilling experience. Steve is incredibly professional, his knowledge of the area and his work gives you instant reassurance and his warm friendly personality puts you at ease and somehow brings the best out of you and your team.
West Lakes provided the most fun day ever. We were split into teams for the archery, which heightened the experience and fun with 11 competing stags. We were shown how to safely use the equipment and were even given guidance on how to improve your technique during the session.
We then had lunch at the fantastic Screes Inn, also ran by Steve, Caroline and the team. We had a lovely sandwich platter and chips which powered us up for the rest of the days activities. The place had a lot of character and was very welcoming!
We proceeded to climb Yewbarrow after lunch and the climb and view from the top was breathtaking. The beauty with West Lakes Adventure is that they know the area inside out and know where the most inspiring view points are and the safest routes to get there. We ended the day canoeing along the beautiful Wasdale water which was so stunning words cannot describe what a phenomenal experience it was.
One of the most impressive things about West Lakes adventure is their tailored service. What stands them out from other organisations doing a similar thing is their dedication to providing the customer with an experience that they want and not being restricted by pre-packaged options. Our day with West Lakes Adventure was incredible value for money!
In a nutshell if you are looking for an activity day in the Lake District, you want the best, and for me West Lakes Adventure ticks every box.. quality of service, value for money, friendly instructors, excellent equipment, dedication to customer satisfaction, and above all a complete care for participants safety. West Lakes Adventure somehow just ‘know’ how to fulfil all your adventure needs, we are already planning our return and I wouldn’t go with anyone else!
11 stags all saying what an incredible experience it was speaks volumes.. thank you West Lakes Adventure, Steve & Caroline. See you again!
Hi Steve, glad we chose West Lakes adventure for the event. The day went really well and everybody had a great time. Some of the party had even said they will come back in the summer and do it again.
One major reason why people enjoyed it so much was that your gear was really good, The wetsuits all seemed to fit well and the over cags were a great addition. Good gear on a cold day like that was really important.
One possible piece of feedback a couple of the guys mentioned was that it would be good if you had a shower/toilet around the barn area for peoples arrival and return.
Anyhow thanks for a great day West Lakes adventure, Cheers Steve
Part of our plans for 2014 are to develop the venue and to include some wash room facilities for our clients